Professional Communication- Verbal, Non-verbal and Interpersonal Skills

Professional Communication- Verbal, Non-verbal and Interpersonal Skills

The training program on Professional Communication offers you a package of essential communication skills to portray your professional image and a tool to fast-track your success.

course at a glance

  • Date : 6 Jul - 6 Jul 2019
  • No. of Classes/ Sessions : 1
  • Total Hours : 8
  • Last Date of Registration : 4 Jul 2019
  • Class Schedule :
    • Saturday - 9.30am - 5.30pm
  • venue : BASIS Institute of Technology & Management (BITM) BDBL Bhaban (3rd Floor - East), 12 Kawran Bazar, Dhaka -1215.

Price: TK. 2,500
(Excluding VAT & TAX)

This training is organized by BITM. Training will be held in BITM.

It is never too late to start adopting an appropriate style of communication in order to build professional relationships, giving out instructions and feedback within the team and beyond, communicating to create acceptance of new strategies and changes, etc. All these add up to successful communication and hence success at work.

Participants will learn to:

  • Communicate with colleagues, stakeholders and external clients
  • Use techniques to make requests & instructions, and give & seek feedback
  • Construct a relationship with stakeholders & colleagues
  • Manage difficult situations and personalities at work through effective communication
  • Introduce new strategies and changes with ease
  • Manage and motivate team members
  • Conduct business meetings effectively and efficiently

Detailed Outline:

Actions to enhance development and growth- in terms of effective communication and constructive relationships with superiors

  • Making requests to superiors and giving instructions to subordinates
  • Recognizing the kind of information to share and topics to discuss
  • Asking for feedback from superiors and give short-comings in for further learning
  • Managing difficult colleagues- Being tactful and professional in conveying a difficult message to a customer for an effective resolution
  • Accept and deliver remarks and feedback to and from colleagues professionally

Understanding communication styles of your own and of others

  • Identify your own communication styles
  • Techniques to identify and master different methods of communication
  • The right body language cues
  • Saying the right words at the right time
  • Using the kind of terminologies, words, and phrases suitable to address and communicate with others
  • Using the non-verbal cues to connect with others

Communication during a Business Meeting

  • Presenting information and updates
  • How to give way to others to present their ideas
  • Techniques to effectively interject with your ideas in between other speakers

Communication with team members, stakeholders, and clients

  • Tact in conveying difficult messages
  • Promote services to sell ideas
  • Retain relationships with long-term perspectives

Curriculum

Module Professional Communication- Verbal, Non-verbal and Interpersonal Skills 8 Hrs

Tentative Class Start

6th July, 2019

Available Seat

10 / 30

who can join

This one-day training program is designed for professionals at all levels

Meet the Instructor